---
title: Messages and limits
slug: messages-and-limits
docTags: 
createdAt: 2024-04-25T08:20:37.797Z
---

## Message Definition

 A message is defined as any chat input or output under 230 characters. Responses over 230 characters will count as multiple messages. For example, a 460-character response counts as 2 messages. 

## Message Counting

Both user-submitted messages and agent responses count towards the account message limit. 

## GPT-4 Usage

Responses recieved or sent using GPT-4 will utilize 3x the number of messages due to the fact that GPT-4 tokens are 20x the cost of GPT-3.5 tokens.

## Pay As You Go Plan

The pay as you go plan allows an account to have unlimited messages. This will be an add-on that can be added to the Pro or Growth Plan and will kick in once you reach your message limit. This will charged at $7 per 1000 messages at a weekly pay schedule.